How will the project be evaluated?
Our evaluation will use quantitative and qualitative methods to answer the following questions:
- Do physiologist / scientist-led clinics create more capacity in the system?
- Do physiologist / scientist-led clinics free up cardiologist time to see new patients?
- Do physiologist / scientist-led clinics improve the patient experience?
- Does the advanced physiologist / scientist role encourage retention in the echocardiogram workforce?
- Is the proposed accreditation process robust and fit for purpose, demonstrating accurate and reliable decision-making by the lead physiologist / scientist?
- How are the physiologist / scientist-led clinics being implemented – and what does this tell us about barriers and enablers to expansion of the numbers?
- Do physiologist / scientist-led clinics lead to cost savings in the review process?
- The first step will be a data collection exercise to benchmark the current performance of the test sites, collecting three months' data on:
- the time from echocardiogram referral to cardiologist consultation
- the number of cardiologist appointments, and what proportion of them lead to further intervention
- workforce efficiency metrics (e.g. time spent with patient)
- patient outcomes (multidisciplinary team review, quality of life assessment, intervention referral)
- capacity in the consultant cardiologist clinics and waiting times for appointments
We will then repeat collection of the same benchmarking data for three months after the initial 6 months implementation period to assess the impact of the change.
We will capture data on the patient experience before and after implementation using patient satisfaction surveys.
To capture views on how the pilot clinics have been implemented, examining the difficulties and successes, we will conduct interviews with the Head of Department, the scientist leading the clinic, and the associated cardiologist of each clinic, followed by a group discussion with key staff from all the pilot clinics to discuss common issues and learning points. Topics will include an assessment of the value and relevance of the proposed accreditation process.
Staff satisfaction surveys will be conducted before and after implementation, to allow us to estimate the likely effect on staff retention of wider application. This will include both the senior staff involved in the clinics, and also more junior staff, to ascertain whether they will be more likely to continue in the specialism if they feel they will also be offered opportunities for development.
We will calculate the per patient costs of the pathway before and after the change to evaluate the budget impact and cost effectiveness of the revised pathway.
We will publish the evaluation findings in peer-reviewed journals and present at conferences to disseminate knowledge and advocate for broader adoption.
The evaluation will be carried out by a research fellow at Leeds University using Jisc Online Surveys. Data analysis will be carried out using STATA version 18.
What benefit would the patients receive?
We believe this project will streamline the pathway for patients, leading to a number of benefits. In the current system, patients have to attend their echo appointment and then return for a separate appointment to see the cardiologist, often weeks or months later. This is at best an inconvenience for the patient. For many people it could mean taking additional time off work, potentially having to arrange additional childcare or other care responsibility cover. There are the added transport/parking costs and for some, the additional wait can cause stress and anxiety. By upskilling and empowering the physiologist / scientist to clinically assess the patient, perform the echo, give the patient the results, arrange appropriate follow-up and document this to the patient and GP, we will be streamlining the service, reducing the number of visits required for each follow-up. This initiative will also help to reduce the carbon footprint for these patient pathways – an important consideration for hospitals working towards a net zero NHS.
Will there be a process for providing feedback?
We will actively be seeking feedback in many ways, including from patients, and from participants. The feedback will prove vital in the final evaluation report.
If these pilots are successful, what is the estimated timescale for the roll-out of Level 3?
The project plan includes a period of data collection before the clinics begin. We are aiming to have the clinics set up in September 2026, with final data collection starting six months later, over a period of 2-3 months. We will then produce the full evaluation report and resulting business cases, and template documents. Assuming that the project achieves all that we believe it will, we will look to roll out Level 3 accreditation and campaign for the national programme in October 2027.